"Mallory Richter and her team at City Paws Pet Care earn my highest marks for their professionalism, integrity and pet love.  Our dog, Teddy, absolutely loves Mal, and so do we. She is one of the most personable people we know. Mallory provides care that goes above and beyond the ordinary, including sending photos of Teddy during her visits, and spending a little extra time with “His Neediness”.  Flexibility, honesty and compassion are hallmarks of Mallory’s service, which explains why her base of loyal customers keeps growing!

We’ve benefited both from her on-site services during our longer trips, and from her drop-in care when we’re away for shorter periods. When Mal was unable personally to stay at our home during a longer trip, one of her terrific team members helped us out.

– Ruth, Teddy

"Mallory is the perfect home/dog sitter! First and foremost, she LOVES dogs and they love her. Whenever we feel guilty about leaving our dogs, the feeling passes quickly as we know we are giving both Mallory and our dogs a gift of being together. We have known Mallory since she was little as she used to be a neighbor and babysitter for our children.

We have loved continuing that relationship with our dogs! Mallory is great at treating your dogs the same way you treat them and follows all of our crazy instructions since we have two dogs – one easy and one slightly more challenging . We would HIGHLY recommend Mallory for your dog and house sitting needs. She is awesome!"

– Melissa, Buster & Willy

"Mallory and the team at City Paws Pet Care are extended family to me and my sweet pup, Remington.  The team is reliable and they provide safe and caring interactions each day on walks and often on overnights in my home. I literally could not do my job and take care of Remington in the way I want, without Mallory and her team doing their job with excellence. 

They are extended family to us, and they are the best!”

– Becky F. & Remington

"Entrusting someone and a company with the care of our beloved pets is a huge and thoughtful decision. We have used City Paws for .....years . From the care of our new puppies to their geriatric years,, Mallory's care and crew have never disappointed. Her crew is punctual, sensitive to dog's needs and owners' desires, KIND, and trustworthy.

When we have hired Mallory or her staff for overnights, the house is left in a clean and orderly state and our dogs are calm and clearly well cared for. I have absolutely no hesitation in recommending City Paws."

– Diane B. & Simba (RIP Smudge & Marley)

"I have always been nervous about leaving my pets while on vacation because both of our dogs are rescues and very shy. However, the City Paws pet sitters have been able to bond with our dogs and provide the same love and care they are used to receiving, including multiple walks per day and the administration of medications. Our cat and fish love them, too! They communicate consistently and send photo updates, which allows us to truly relax while we are away."

– Chrissy T. & Jess & Phoebe

"We are so happy to have found City Paws Pet Care! Mallory paired our family with a phenomenal overnight dog + house sitter - Alexa! - who our fur babies fell in love with during our meet and greet. While we were on vacation, Alexa spent a lot of time at the house and stayed overnight with them. She sent pictures and texts each day and we were able to enjoy our vacation knowing that our dogs were in such great hands. We highly recommend Mallory, Alexa, and City Paws Pet Care!"

– Sarah C.W. & Maya & Earl

“We love to travel and explore the world, however, we also love our dear pets. With Mal and her amazing team you can do both, as you know your pets are getting wonderful and expert care while you are away."

– Sue V. & Augie, Boz, & Freya

"If you’re searching for someone you can trust with your pets—this is it.  Mallory and City Paws Pet Care have been part of our lives for 15 years. Mallory is one of those rare humans who truly gets it. She listens, she remembers, and she honors every routine, preference, and little quirk that matters to me as a dog mom. Our dog Caicos knew Mallory his entire life, and our dog Cabo absolutely loves her. We’ve recommended City Paws to so many friends over the years, and they’re still using her today.

The only heartbreak was moving to Florida and not being able to use her regularly anymore… though we loved her so much we actually flew her down to dog- and house-sit for us our first year here, and still do whenever we go on long trips. That says it all. City Paws isn’t just pet care—it’s peace of mind."

–  Adriane G & Cabo (RIP Caicos)